Retail Sales Team Member

7 days ago

Fort Wayne, Indiana, United States Autozone Full time
About AutoZone

AutoZone is a leading retailer of automotive parts and accessories. With a strong commitment to customer satisfaction, we strive to provide the best possible shopping experience for our customers.

Job Summary

We are seeking a Senior Retail Sales Associate to join our team at AutoZone. As a Senior Retail Sales Associate, you will be responsible for driving sales through exceptional customer service, maintaining a safe working environment, and ensuring that merchandise is properly stocked and displayed.

Responsibilities
  • Provide outstanding customer service, exceeding customer expectations and delivering a WOW experience.
  • Ensure assigned store tasks are completed in a timely manner on assigned shift.
  • Operate cash registers and follow established cash handling procedures.
  • Follow company policies and loss prevention procedures.
  • Maintain a safe working environment, including wearing Personal Protective Equipment (PPE) as required.
  • Maintain store appearance and merchandising standards as directed by management.
  • Restock merchandise in its designated area, ensuring shelves are fully stocked and organized.
  • Utilize ZNET to help customers locate products or find suitable alternatives.
  • Maintain product knowledge and stay up-to-date with current promotions through AutoZone systems and information sources.
  • Assist customers with the installation of wipers blades, batteries, and light bulbs, promoting GOTTChA and increasing sales.
  • Use OBDII to read codes from customers' vehicles and diagnose automobile problems, recommending solutions to improve their vehicle's performance.
  • Communicate effectively with managers regarding customer concerns and employee matters.
Requirements
  • High School diploma or equivalent is required.
  • BASIC KNOWLEDGE OF AUTOMOTIVE PARTS IS REQUIRED.
  • Excellent communication and decision-making skills are necessary for success in this role.
  • Ability to lift, load, and deliver merchandise, as well as work in a fast-paced retail environment.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays, to meet business needs.
Benefits

At AutoZone, we care about our employees and offer a range of benefits to support their physical, mental, and financial wellbeing. Some of these benefits include:

  • Competitive pay and paid time off.
  • Unrivaled company culture that prioritizes teamwork and collaboration.
  • Medical, dental, vision, life, and short- and long-term disability insurance options.
  • Health Savings and Flexible Spending Accounts with wellness rewards.
  • Exclusive discounts and perks, including an AutoZone In-store discount.
  • A 401(k) plan with Company match and Stock Purchase Plan.
  • The AutoZoners Living Well Program, supporting mental and physical health.
  • Opportunities for career growth and tuition reimbursement.

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