Electronics Operations Manager
20 hours ago
Company Overview
\helpersDevice Giant is a leading electronics recycling company based in the United States. We specialize in refurbishing smartphones, tablets, and other electronics, thus reducing the carbon footprint and giving devices a second life.\helpersOur customer-centric approach is focused on providing the best service and satisfaction to our valued customers. Device Giant: Your one-stop shop for all your cell phone needs.
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Job Description
\helpersAs an Electronics Operations Manager at Device Giant, you will play a crucial role in maintaining our office's efficiency and effectiveness. Your responsibilities will include overseeing day-to-day activities in the warehouse, ensuring all operations run smoothly.\helpersYour duties will also involve assigning tasks to different departments, coordinating to ensure timely and accurate completion, and working closely with other departments to ensure seamless operations. Additionally, you will be responsible for maintaining quality standards in Testing, Data Entry, Repair, and Shipping departments.
\helpersYou will also be expected to develop and implement operational processes and procedures to increase efficiency, manage inventory levels, and provide regular reports to the owner on operational performance and areas for improvement.
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Key Responsibilities
\helpers- Operations Management
- HR-Related Tasks
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Order/RMA Processing
\helpers- Provide support to local customers.
- Cover store operations for a seamless and professional customer experience.
- Conduct daily checks with the warehouse team.
- Address customer inquiries related to deliveries, ensure timely resolution.
- Assist and coordinate with the shipping team for eCommerce orders.
- Process orders and pickups for local business customers.
- Manage customer returns.
- Collaborate with Quality Control (QC) for daily tasks, ensure accuracy in Return Merchandise Authorization (RMA).
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Qualifications
\helpers- Great attention to detail.
- Commitment to maintaining high-quality standards.
- Experience in the electronics refurbishing and repair space.
- Proven experience in office management or related roles.
- Excellent organizational and multitasking skills.
- Strong communication skills, both written and verbal.
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Benefits
\helpersWe offer competitive pay based on experience, ranging from $20 to $24 per hour. Our work hours are 40 hours per week, Monday through Friday, 8:00 AM to 4:30 PM. The location of this position is Coppell, TX 75019.-
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