Mail Operations Specialist
4 weeks ago
Metasys Technologies, Inc. is seeking a highly skilled and detail-oriented individual to join our team as a Delivery Ops professional. In this role, you will be responsible for the operation of high-level mail equipment, including mail inserters, sorters, and finishing equipment in an automated high-speed/high-volume environment.
Key Responsibilities:- Coordinate automated and manual processes for finishing and mailing client materials
- Implement and maintain distribution and tracking systems
- Receive, sort, and process mail documents, packages, and supplies
- Notify recipients and deliver mail on scheduled runs
- Record and process accountable mail information, maintain logs
- Track, trace, and resolve mail problems with USPS, express, and local delivery services
- Prepare mail and packages for external shipment and coordinate deliveries and pickups
- Perform quality checks on outbound mail and validate internal mail addresses
- Fill out shipping forms and/or enter electronically in shipping terminals per job tickets
- Perform finishing work on documents to be mailed, such as folding and insertion
- Perform fulfillment functions, such as assembly, packaging, shipping, and tracking of kitted materials
- Monitor, order, and replenish supplies inventory, mail, and distribution activities
- Operate, clean, and maintain all shipping and mail equipment
- Contact service on mail and shipping equipment as needed
- Able to lift and move up to 50 pounds
- Able to stand all day and demonstrate ability to read, write, and follow English instructions
- Intermediate knowledge of MS Word or equivalent
- Intermediate knowledge of MS Excel or ability to demonstrate use of mail equipment per training
- Ability to demonstrate customer service and communication skills
- Ability to manage multiple tasks and perform duties with minimal supervision
- Ability to perform data entry and use production mail software
- Ability to estimate and schedule mailing jobs, including operators, job path, and time requirements
- Ability to train and mentor other mail client associates
- Will train
- Minimum: High School diploma or equivalency
- Education verification: Yes
Metasys Technologies, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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