Restaurant Operations Manager

3 days ago


Jacksonville, Illinois, United States The Restaurant Zone Full time
Job Description

At The Restaurant Zone, we're seeking a talented General Manager to lead our quick-service restaurant in delivering exceptional customer experiences and driving business success. This role is perfect for individuals with a passion for leadership, customer service, and operational excellence.

We're proud to be part of a legendary global brand that has been serving high-quality meals for decades. Our menu features iconic burgers, crispy fries, family-friendly breakfasts, and seasonal treats. As a General Manager, you'll oversee all aspects of the restaurant, including staffing, training, inventory management, and compliance with company standards.

Key Responsibilities:

  • Leadership: Inspire and motivate a team of managers and crew members to deliver outstanding customer experiences while achieving operational goals.
  • Operational Excellence: Manage staffing, training, inventory, and compliance with company standards.
  • Guest Satisfaction: Ensure every guest receives prompt, friendly, and accurate service, consistently meeting expectations.
  • Team Development: Recruit, train, and mentor team members to create a motivated workforce.
  • Financial Management: Analyze sales, control costs, and optimize operations to drive profitability.
  • Innovation & Technology: Leverage digital tools to streamline operations, enhance guest experiences, and drive efficiency.
  • Community Engagement: Represent the brand positively in the local community, fostering strong relationships.

Why Join Us?

  • Work with a globally recognized brand known for quality and innovation.
  • Enjoy a supportive work environment where your leadership skills are nurtured.
  • Be part of a restaurant that serves as a hub of the community.

Qualifications:

  • Proven leadership experience in restaurant management or a fast-paced retail environment.
  • Strong communication and interpersonal skills to inspire and lead a diverse team.
  • Excellent organizational and time-management skills.
  • Financial acumen, including budgeting, P&L management, and cost controls.
  • A passion for customer service and operational excellence.
  • Flexibility to work various shifts, including nights, weekends, and holidays.

What We Offer:

  • Competitive salary: $60,000 - $80,000 per year.
  • Comprehensive benefits package, including health, dental, and vision coverage.
  • Robust training programs to support your career growth.
  • Opportunity to lead and grow a high-volume business.


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