Support Associate White House Black Market

1 week ago


Buffalo, New York, United States Chico's FAS Full time
Job Title: Support Associate White House Black Market

We are seeking a highly motivated and customer-focused Support Associate to join our team at White House Black Market. As a Support Associate, you will play a critical role in delivering exceptional customer service and supporting our sales culture.

Key Responsibilities:
  • Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.
  • Ensure new products are properly merchandised and represented in a timely manner.
  • Correctly enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and accurately complete store-to-store transfers and Locate requests.
  • Ensure visual packet materials, props, and signage are received and processed in a timely manner, and properly store stockroom hardware, hangers, sign holders, etc.
  • Participate in pricing changes and markdowns.
  • Alert store management to cash supply needs.
  • Assist with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
  • Assist with boutique cleanliness and organization.
Requirements:
  • High school diploma or equivalent.
  • Previous stock or cashier experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication skills.
  • Excellent customer service skills.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to learn or adapt to technology provided by the company.
  • Must be able to work the majority of the shift standing.
  • Ability to work quickly and within strict timelines.
  • Ability to demonstrate teamwork.
  • Exposure to visual merchandising and product placement techniques desired.
  • Communicate with customers, Associates, and Management; wear/communicate with headset.
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays, is required.
Physical Requirements:
  • Constant Walking/Standing % of 8-hour shift.
  • Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift.
  • Frequent Climbing - 34%-66% of 8-hour shift.

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.



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