Operations Development Manager
1 week ago
Salary Range: $60,000 - $80,000 per year
About the Job:
We are seeking a highly motivated Operations Development Manager to join our team at Teleperformance USA. In this role, you will be responsible for training new and existing employees on client projects while emphasizing customer confidentiality and security.
Responsibilities:
- Develop non-classroom communication and training materials
- Assess individual participant and class performance
- Evaluate and improve training programs
Requirements:
To be successful in this role, you should have a minimum of 1 year call center supervisory or training experience in a high-paced customer-focused environment. Additionally, you should possess strong organizational, administrative, leadership, and time management skills.
Benefits:
- Paid Training
- Full Benefits (Medical, Dental, Vision, 401k and more)
About Us:
At Teleperformance USA, we strive to create an environment where our employees feel valued, inspired, and supported. We believe that when employees are happy and healthy, they are more productive, creative, and engaged.
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