Sales Associate
4 weeks ago
The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques.
The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.
Key Responsibilities:
• Provide exceptional customer service by greeting and acknowledging customers, responding to their needs, and offering solutions to their concerns.
• Maintain a thorough knowledge of products, including features, benefits, and pricing, to effectively communicate value and quality to customers.
• Exercise sound judgment in addressing customer concerns and resolving issues in a timely and professional manner.
• Demonstrate strong selling skills to positively impact conversion and meet sales goals.
• Maintain a neat, clean, and organized stockroom and sales floor, adhering to company standards of merchandise presentation, signage, and display.
• Perform daily housekeeping duties to company standard and guarantee company assets by ensuring adherence to all Loss Prevention procedures.
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment.
• Contribute focused, well-managed efforts towards achievement of store goals and exhibit flexibility by processing stock when necessary.
Requirements:
• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age
Skills and Behaviors:
• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in a team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
Hourly/Salary
$19.60 Per Hour
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