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Service Technician

2 months ago

Youngstown, Ohio, United States 1-Tom-Plumber Youngstown Full time
Job Overview

1-Tom-Plumber Youngstown is a rapidly expanding emergency plumbing services company seeking a skilled Service Technician to lead our local market. As a key member of our team, you will be responsible for providing exceptional customer service and delivering high-quality work in a fast-paced environment.

Key Responsibilities
  • Customer Service: Maintain consistent communication with dispatch, provide excellent customer service, and ensure customer satisfaction.
  • Technical Skills: Perform excellent quality work, properly clean and maintain equipment and vehicle, and participate in on-call rotation to rapidly respond to customers' plumbing emergencies.
  • Revenue Generation: Consistently generate a minimum of $25,000 in revenue when equipped with state-of-the-art tools.
Requirements
  • Qualifications: Able to perform daily responsibilities, including maintaining equipment and vehicle, and participating in on-call rotation.
  • Performance Metrics: Meet or exceed performance expectations, including revenue generation and customer satisfaction.
What We Offer
  • Compensation: Competitive compensation package, including bonus opportunities based on performance.
  • Benefits: Paid training and development, company-provided vehicle with paid fuel, 10 days of PTO, and wellness resources.