Automotive Service Manager

2 weeks ago


Oswego, Illinois, United States River View Ford Full time
{"title": "Service Advisor", "description": "Deliver Exceptional Customer Service

At River View Ford, we prioritize creating a welcoming environment where customers feel valued and respected. Our team members are our greatest asset, and we empower them to provide outstanding service, resulting in low employee turnover. Many of our associates have been with us for over 20 years, and we're proud of our reputation as a top Ford dealership in IL.

Benefits
  • Comprehensive Medical and Dental Insurance
  • 401(k) Plan with Company Match
  • Competitive Compensation and Bonus Opportunities
  • Paid Time Off and Holidays
Responsibilities
  • Oversee service orders and workflow to ensure prompt, courteous, and effective service delivery
  • Take ownership of customer experiences by completing additional tasks that leave a positive impression
  • Provide exceptional support for owner inquiries, ensuring seamless communication
  • Optimize technician time utilization and distribute work efficiently
  • Answer technical questions and provide guidance on vehicle issues, warranties, and repairs
  • Maintain a high Customer Success Index
  • Assist in diagnosing vehicle problems and ordering necessary parts and tools
  • Oversee warranty claims administration and supervise the service department
  • Reinforce company policies and adhere to industry standards
  • Foster positive relationships with factory representatives and employees
Requirements
  • Previous automotive experience preferred
  • Organized and friendly personality
  • Proven ability to manage others
  • Strong time management and communication skills
  • Professional appearance and demeanor
  • Consistent record of service and sales success
  • Strong customer satisfaction results
  • Team-oriented and self-motivated
  • Able to work with minimal supervision
  • Clean driving record and valid driver's license
  • Ability to pass a pre-employment drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

", "lang_code": "en"}

  • Oswego, Illinois, United States Bridgestone Americas Full time

    Job Title: Automotive Service Manager Job Summary: As an Automotive Service Manager at Bridgestone Americas, you will be responsible for leading a team of skilled technicians and providing exceptional customer service. You will oversee the daily operations of the service department, ensuring that all work is completed efficiently and to the highest quality...


  • Oswego, Illinois, United States Bridgestone Americas Full time

    Job SummaryAs an Automotive Service Manager at Bridgestone Americas, you will be responsible for leading a team of skilled technicians in providing exceptional customer service and ensuring the highest quality of automotive repairs. This is a key role in our retail operations, and we are seeking a highly motivated and experienced professional to join our...


  • Oswego, Illinois, United States Bridgestone Americas Full time

    Job Title: Automotive Senior TechnicianJoin Bridgestone Americas, a leading tire and automotive services company, as a Senior Automotive Technician. In this role, you will be responsible for diagnosing and repairing complex automotive issues, leading a team of technicians, and providing exceptional customer service.About the RoleThe Senior Automotive...


  • Oswego, Illinois, United States River View Ford Full time

    About the RoleWe are seeking a highly skilled and experienced Service Operations Manager to join our team at River View Ford. As a key member of our service department, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesService Order Management: Oversee the flow of service orders and ensure...


  • Oswego, Illinois, United States River View Ford Full time

    Job OverviewRiver View Ford is seeking a highly motivated and detail-oriented Lot Attendant/Porter to join our team. As a key member of our sales team, you will be responsible for maintaining the appearance and performance of our inventory, ensuring a positive customer experience.ResponsibilitiesMaintain inventory appearance and performance by cleaning...

  • Nurse Specialist

    2 weeks ago


    Oswego, Illinois, United States Maxim Healthcare Service Full time

    Private Duty Nursing OpportunityMaxim Healthcare Services is seeking a skilled and compassionate Registered Nurse to provide private duty nursing care to medically fragile patients in the comfort of their own homes.Job SummaryThis is a unique opportunity to make a meaningful difference in the lives of our patients and their families. As a Private Duty Nurse,...

  • Nurse Specialist

    3 weeks ago


    Oswego, Illinois, United States Maxim Healthcare Service Full time

    Private Duty Nursing OpportunityMaxim Healthcare Services is seeking a skilled Registered Nurse to provide high-quality, private duty nursing care to medically fragile patients in the comfort of their own homes.Job DetailsLocation: Kendall, NYModality: Private Duty NursingSkills: Pediatric care, G-tube managementDays: 3 days a weekShift: 3:30pm -...


  • Oswego, Illinois, United States Aramark Full time

    Job SummaryWe are seeking a highly motivated and organized Food Service Worker Supervisor to join our team at Aramark. As a Food Service Worker Supervisor, you will be responsible for assisting with food preparation, portioning meals, and serving our loyal customers. You will work closely with your manager to learn on the job and develop your skills in a...


  • Oswego, Illinois, United States Aurora Technologies Full time

    Aurora Technologies invites you to join our team of innovators and experts in air, control, and drive technology. We are a globally operating and leading company with 5,100 employees, dedicated to developing and shaping state-of-the-art products.We are seeking a Quality Development Specialist to join our team in Künzelsau. As a key member of our team, you...


  • Oswego, Illinois, United States SERVPRO of StreamwoodBartlettWest Chicago CityKendall County Full time

    Job OverviewPosition Summary:As a vital member of our team, you will play a crucial role in providing emergency property restoration services for clients affected by water, fire, mold, or bio-hazard incidents. This position involves a range of responsibilities that require both technical skills and a strong commitment to customer service.Benefits:Employees...


  • Oswego, Illinois, United States Educational Federal Credit Union Full time

    {"h3": "Job Summary ", "p": "As a Contact Center Representative at Educational Federal Credit Union, you will play a vital role in providing exceptional service to our members. You will be responsible for assisting members with their financial needs, processing account transactions, and resolving problems in a timely and professional manner. ", "ul": [{"li":...


  • Oswego, Illinois, United States Byline Bank. Full time

    Job SummaryByline Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for delivering exceptional customer service, processing transactions, and promoting our products and services.Key ResponsibilitiesCustomer ServiceProvide exceptional customer...


  • Oswego, Illinois, United States Rick Weissenhofer - State Farm Agent Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - Insurance Services. As a key member of our team, you will be responsible for providing exceptional customer service, responding to inquiries, and educating customers about insurance options.Key Responsibilities:Establish and maintain strong...

  • Store Manager

    2 weeks ago


    Oswego, Illinois, United States MANGO Full time

    About MANGOMANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. Our team is made up of people from diverse backgrounds and nationalities, and we are committed to inspiring and uniting through our passion for style and culture.Job DetailsWe are currently recruiting for a Store Manager to join our team at...

  • Store Manager

    6 days ago


    Oswego, Illinois, United States MANGO Full time

    About MANGOMANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.Job Details:We are currently recruiting for a Store Manager to join our team at our upcoming store located at...


  • Oswego, Illinois, United States Servbank Full time

    Job Title: HOA Relationship ManagerAt Servbank, we are seeking a highly motivated and experienced HOA Relationship Manager to join our team. As a key member of our sales team, you will be responsible for driving new business and providing consultative support to Homeowners Associations (HOAs) and property management companies.Key Responsibilities:Proactively...


  • Oswego, Illinois, United States Great Clips Full time

    About the Role:We are seeking a highly motivated and experienced Salon Manager Assistant to join our team at Great Clips. As a Salon Manager Assistant, you will play a key role in supporting the Salon Manager in the day-to-day operations of the salon, ensuring that our high standards of customer service and quality are consistently met.Key...

  • Salon Manager

    2 weeks ago


    Oswego, Illinois, United States Great Clips Full time

    Are you a people person who loves the beauty industry? If so, you may be the perfect fit for a Salon Manager role at Great Clips.We believe in creating a supportive and collaborative work environment where our stylists can thrive. As a Salon Manager, you'll play a key role in leading our team and driving business growth.Key Responsibilities:Lead and motivate...

  • Salon Manager

    2 weeks ago


    Oswego, Illinois, United States Great Clips Full time

    Are you a people person who loves the beauty industry? If so, you may be the perfect fit for a Salon Manager role at Great Clips.We believe in creating a supportive and collaborative work environment where our stylists can thrive. As a Salon Manager, you'll play a key role in leading our team and driving business growth.Key Responsibilities:Lead and motivate...


  • Oswego, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a motivated and experienced individual to join our team as an Assistant Manager. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage a team of 3-12...