Insurance Career Starter

3 weeks ago


New Paltz, New York, United States COSTAS & TATE INSURANCE AGENCY INC Full time
Job Title: Insurance Career Starter

We are seeking a highly skilled Customer Service Representative to join our team at COSTAS & TATE INSURANCE AGENCY INC. As an Insurance Career Starter, you will have the opportunity to start your career in the insurance business and work with a small family-owned business.

The salary for this position is estimated to be around $40,000 - $60,000 per year, depending on experience. The successful candidate will have excellent communication skills, be able to handle customer complaints and provide solutions, and have a strong attention to detail.

About Us:

Company Description: Property and Casualty Insurance Agency representing various carriers

Job Responsibilities:

  • Data entry
  • Taking payments
  • Acquiring information necessary for quoting insurance
  • Strong phone contact handling skills and active listening
  • Must have proper secretarial and grammar skills
  • Strong attention to detail
  • Very strong interpersonal communication skills
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Handle complaints if necessary, provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

Benefits: Training provided and commission offered once licensed, pleasant work environment, and a high expectation for staff to serve clientele professionally.



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