Insurance Career Starter
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at COSTAS & TATE INSURANCE AGENCY INC. As an Insurance Career Starter, you will have the opportunity to start your career in the insurance business and work with a small family-owned business.
The salary for this position is estimated to be around $40,000 - $60,000 per year, depending on experience. The successful candidate will have excellent communication skills, be able to handle customer complaints and provide solutions, and have a strong attention to detail.
About Us:
Company Description: Property and Casualty Insurance Agency representing various carriers
Job Responsibilities:
- Data entry
- Taking payments
- Acquiring information necessary for quoting insurance
- Strong phone contact handling skills and active listening
- Must have proper secretarial and grammar skills
- Strong attention to detail
- Very strong interpersonal communication skills
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Handle complaints if necessary, provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Benefits: Training provided and commission offered once licensed, pleasant work environment, and a high expectation for staff to serve clientele professionally.
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