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Assistant Manager

2 months ago

Saint Cloud, Minnesota, United States Pretzelmaker Full time

About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as an Assistant Manager. As a key member of our management team, you will be responsible for leading and motivating our team to excel in sales and customer service.

Key Responsibilities

  • Lead and motivate a team of customer service representatives to achieve sales and customer satisfaction goals.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner.
  • Work closely with the management team to achieve business objectives and goals.
  • Assist with training and development of new team members.

Requirements

  • 2+ years of customer service experience, preferably in a fast-paced retail environment.
  • Excellent communication and leadership skills.
  • Ability to work in a team environment and lead by example.
  • Strong problem-solving and analytical skills.
  • Availability to work a variety of shifts, including evenings and weekends.

About Us

Pretzelmaker is a leading provider of fresh-baked and handcrafted pretzels, with over 280 locations in the U.S. and worldwide. We are committed to serving our customers the absolute freshest ingredients and providing an exceptional customer experience.