End-of-Life Care Associate

1 week ago


Titusville, Florida, United States Carriage Services Full time
About the Job: We are seeking a highly motivated and detail-oriented individual to join our team as a Funeral Ambassador. In this role, you will play a critical part in ensuring the success of our funeral and memorialization services by providing exceptional customer service, managing client relationships, and ensuring the smooth execution of events.

Key Responsibilities:
  • Develop and maintain strong relationships with client families and their guests.
  • Manage client interactions, respond to inquiries, and resolve any issues promptly.
  • Coordinate logistics, including setup, preparation, and tear-down of events.
  • Collaborate with Funeral Directors and other location staff to ensure seamless execution of services.

Requirements:
  • High School Diploma or equivalent.
  • Ability to communicate effectively with internal and external customers.
  • Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
  • Strong organizational and time management skills.

Estimated Salary Range: $35,000 - $45,000 per year (based on 20 hours per week), plus benefits.

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