Clinical Support Specialist

3 weeks ago


Beverly Hills, Florida, United States QUICK CARE MED P L Full time

Unlock Your Potential in a Fast-Paced Medical Practice

We are seeking an exceptional Clinical Support Specialist to join our patient-oriented team at QUICK CARE MED P L. This is an excellent opportunity for growth and development within the medical field.

About the Role:

The ideal candidate will possess strong customer service skills, familiarity with healthcare regulations, and medical assistant certification or equivalent clinical training. As a Clinical Support Specialist, you will provide stellar customer service, initial patient triage, assist with direct patient care, and perform routine procedures under established protocols.

Duties and Responsibilities:

  • Customer Service: Provide exceptional customer service to enhance customer satisfaction and build relationships.
  • Stay Up-to-Date: Stay informed about policies and procedures.
  • Patient Care: Obtain patient histories, update patient charts, notify patients with normal test results, and maintain a clean work area.
  • Routine Procedures: Perform EKGs, immunizations, ear lavage, sterile dressing changes, nebulizer treatments, and suture removals under established protocols.
  • Administer Medications: Administer immunizations and therapeutic injections.
  • Supply Management: Maintain adequate exam room supply stock.
  • Safety and Environmental Control: Practice safety, environmental, and infectious control methods.

Requirements:

Qualifications:

  • Customer Service Skills: Superior customer service skills.
  • Familiarity with Healthcare Regulations: Familiarity with healthcare regulations and company policies.
  • Clinical Training: Medical Assistant or equivalent clinical training and certification (preferred).
  • Computer Knowledge: Basic computer knowledge.
  • Business Office Procedures: Knowledge of business office procedures.
  • Communication Skills: Excellent written and verbal communication skills.
  • Problem-Solving: Able to recognize, evaluate, solve problems, and correct errors.
  • Productivity: Maintain productivity and work independently.

Working Conditions:

This position requires extended periods of sitting or standing.

Estimated Salary: $45,000 - $60,000 per year



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