Change Integration Specialist

3 weeks ago


Trenton, New Jersey, United States RWJBarnabas Health Full time
Job Title: Change Integration Analyst

We are seeking a highly skilled Change Integration Analyst to join our team at RWJBarnabas Health. As a key member of our Patient Access Services department, you will be responsible for designing, implementing, and maintaining system integrated scheduling pathways for both physician and hospital-based appointments.

Key Responsibilities:
  • Design and implement system integrated scheduling pathways for physician and hospital-based appointments
  • Serve as subject matter expert in scheduling workflow, representing the business to optimize centralized access services
  • Partner with clinical stakeholders to identify and mitigate scheduling issues or barriers to access
  • Facilitate all patient access Epic related changes with IT, providing structured timelines and oversight for go-live or change management support
  • Act as liaison between business units, IT, and front-end users, scheduling and facilitating business requirement sessions and operational workflows
Requirements:
  • Minimum one year experience in customer service
  • Minimum one year experience in healthcare with emphasis in appointment scheduling
  • Bachelor's Degree in Business Administration, Computer Science, or related field
  • Extensive knowledge of Epic EMR scheduling modules, including decision trees and CRM
Preferred Qualifications:
  • Minimum one year direct work experience in project management capacity
  • Knowledge of medical terminology
What We Offer:

At RWJBarnabas Health, we offer a comprehensive benefits package, including paid time off, medical and prescription drug insurance, dental and vision insurance, retirement plans, and more. We are committed to providing a best-in-class work experience to every member of our team.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for healthcare and technology, we encourage you to apply for this exciting opportunity.



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