Creative Retail Team Associate

5 days ago


New Port Richey, Florida, United States Michaels Stores Full time
About the Role

As a Service Team Member at Michaels Stores, you will play a key role in delivering exceptional customer experiences. Our team is passionate about fueling creativity and providing an engaging shopping environment for our customers.

Job Responsibilities
  • We are seeking a friendly and enthusiastic individual to join our retail team. Your primary responsibility will be to deliver fast and friendly checkout experiences for our customers, handling cash transactions accurately and efficiently.
  • You will also be responsible for maintaining a well-organized store, ensuring all products are stocked and easily accessible. This includes participating in truck unloading and merchandise duties throughout the store.
  • An important part of this role is educating customers on our Rewards program, Private Label Credit Cards, and Voice of Customer (VOC) survey. You will engage with customers to provide solutions, help them locate products, and offer personalized recommendations.
  • In addition, you will assist with Omni-channel processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS), as well as support shrink and safety programs within the store.
  • This is a dynamic role that requires adaptability, strong communication skills, and a commitment to upholding company policies and standards.
Requirements
  • We are looking for individuals with 1+ year of retail experience, preferably in a customer-facing role. Prior knowledge of POS systems and cash handling procedures is a plus.
  • Able to work in a fast-paced environment, lifting up to 50 pounds, standing for long periods, and moving throughout the store as needed.
  • Cross-training in Custom Framing selling and production is preferred but not required.
Benefits
  • Competitive hourly rate: $12-$15 per hour, depending on location and experience
  • Opportunities for career growth and advancement within the company
  • Tuition assistance program and employee discounts
  • Paid time off and holidays


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