Mission Critical Systems Support Specialist

6 days ago


Waldorf, Maryland, United States RPI Group Inc Full time
System Support Professional - 24/7 Mission Operations

In a high-stakes environment, our team of skilled system specialists provides critical support to ensure seamless mission operations. As a key member of this team, you will be responsible for troubleshooting and resolving network, software, and hardware anomalies in real-time.

Key Responsibilities:

  • Identify and resolve technical issues on tactical ground processing systems
  • Understand and execute system operations to maintain high levels of performance
  • Detect and troubleshoot hardware and software malfunctions
  • Maintain network connectivity and troubleshoot related issues
  • Support file transfer protocols and ensure secure data exchange
  • Collaborate with the customer and other contractors to integrate new systems and verify their functionality

Qualifications:

  • Able to obtain an active Top Secret security clearance with SCI eligibility
  • Flexibility to work varied shifts, including evenings and nights, on a rotating schedule
  • Possession of DoD 8570 IAT II certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) within 90 days of starting the role
  • Minimum 2-3 years' experience in relevant fields

Preferred Qualifications:

  • Holding an active/current DoD 8570 IAT certification
  • Prior experience as a maintainer or operator of tactical ISR systems
  • Bachelor's degree in Engineering, Information Technology, Computer Technology, or a related field
  • Familiarity with Distributed Common Ground System (DCGS)
  • Systems administration experience on Windows and Linux operating systems
  • Knowledge of UNIX OS (Linux, Solaris)

We offer a competitive salary range of $85,000 - $110,000 per year, commensurate with experience, to support your career growth in this exciting field. Join us at RPI Group Inc., an equal opportunity employer, where you can leverage your skills to contribute to national security initiatives.



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