Automation Pharmacy Technician 4

3 weeks ago

Maywood, Illinois, United States Omnicell Full time
Job Summary

The XR2 Pharmacy Services Technician 4 is responsible for maintaining and utilizing Omnicell automation product as directed by the Customer during his/her scheduled hours.

Key Responsibilities
  • Prepare and maintain the Omnicell automation equipment for daily use.
  • Perform general equipment troubleshooting and maintain optimal medication inventory levels.
  • Review and maintain reports, identifying any customer concerns to the Manager, Pharmacy Operations.
  • Perform return and restocking duties to optimize the customer's use of automation.
  • Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.
  • Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC).
  • Recommend drugs to be added to automation products based on data usage, demand, and workflow.
  • Perform daily and periodic cleaning of the equipment according to recommended best practices.
  • Inspect robot cell daily for issues, wear and functionality.
  • Resolve common system issues and monitor trends to help determine root cause of issues.
  • Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.
  • Maintain high levels of customer satisfaction by aligning the Pharmacy Services program to provide customer-focused support emphasizing quality, professionalism and responsiveness.
  • Conduct orientation and training and ensure completion of all required documents and compliance with all procedures and policies.
  • Promote and optimize customer product ownership and satisfaction by serving as a skilled resource.
  • Participates in planning processes by establishing personal goals to support quality improvement.
  • Adheres to the general hospital standards to promote a co-operative work environment by utilizing communication skills, interpersonal relationships and team building.
  • Comply with reasonable procedures, policies and guidelines established by the Customer facility.
  • Maintain fiscal responsibility for work-related expenses associated with timekeeping and per diem employees.
  • Maintain state and/or national credentialing to meet established guidelines.
  • Must be available to travel to various customer or corporate locations.
Requirements
  • Good organizational skills, accurate, reliable and efficient.
  • Demonstrated customer-facing skills.
  • Strong interpersonal, communications and problem-solving skills.
  • Ability to work with mechanical equipment.
  • Working knowledge of computer hardware, PC Windows.
  • High school diploma or GED.
  • License/Registration from the State Board of Pharmacy non-expired.
  • Certified Pharmacy Technician (CPhT) non-expired.
  • Two years of experience in hospital pharmacy or healthcare industry.
  • Working knowledge of pharmacy automation.
  • COVID-19 Vaccination.
Preferred Qualifications
  • Three years of experience working in related field.
  • Knowledge of safe handling of hazardous medications.
  • Experience implementing and supporting of clinical solutions within healthcare.
Work Conditions
  • Pharmacy environment.
  • Capable of standing for several hours at a time.
  • Potential exposure to hazardous drugs.
  • Must be able to travel.
  • Able to lift 25 – 30 lbs.

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