Sales and Service Coordinator

5 days ago


Augusta, Maine, United States Tri State Distributors Full time
Join Our Team

Are you a highly motivated and organized individual looking for a challenging and rewarding role? Do you have a passion for delivering exceptional customer service and driving sales growth? If so, we encourage you to apply for the HVAC Customer Service Representative position at Tri State Distributors. As a key member of our sales team, you will play a critical role in driving business success and contributing to our company's mission.

Responsibilities
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently
  • Manage customer relationships, developing and maintaining strong partnerships with key clients
  • Prepare and submit accurate and complete order entries and quotes, meeting tight deadlines and high standards
  • Collaborate with the Outside Sales force to identify new business opportunities and drive sales growth, while maintaining high levels of customer satisfaction
Requirements
  • Associate's degree in a relevant field (e.g., business administration, marketing, or sales)
  • Minimum 1-2 years of experience in a customer-facing role, preferably in the HVAC industry
  • Proven track record of delivering exceptional customer service, with a focus on building long-term relationships
  • Basic computer skills, including proficiency in MS Office and internet applications


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