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Linux System Administrator

2 months ago

Alexandria, Virginia, United States Leidos Full time
About the Role

Leidos is seeking a highly skilled System Administrator to support a large enterprise IT contract for the Department of Defense (DOD). As a key member of our team, you will be responsible for providing technical expertise in administering Linux and Windows servers within a VMware virtual environment.

Key Responsibilities
  • Administer and maintain Linux and Windows servers in a VMware virtual environment
  • Provide technical support and troubleshooting for system-related issues
  • Collaborate with other administrators to handle service inquiries and problems
  • Analyze recurring problems and implement solutions to prevent reoccurrence
  • Provide systems and software operations and maintenance support in a large, multi-enclave enterprise environment
  • Work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers
Requirements
  • Experience with interacting with customers to handle service inquiries and problems
  • Provide technical support, administration, and monitoring of Linux, Microsoft, and Mac systems within a VMware virtual environment
  • Provide support for the implementation, troubleshooting and maintenance of IT systems
  • Rapidly distinguish isolated user problems from enterprise-wide application/system problems
  • Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements
  • Develop solutions to complex technical issues
  • Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause analysis, engineering technical assessment and process improvement initiatives
  • Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after hours
  • Update operations and monitoring documentation for 24/7/365 Operations Watch personnel
Preferred Qualifications
  • Foundational knowledge of AWS or Azure cloud services and the cloud ecosystem
  • Familiarity with Hyper Converged Infrastructure (HCI) concepts and solutions such as Dell VXRail
  • Experience with Tier 2 system administration of server operating systems such as Linux (CentOS, RHEL, or Ubuntu) and Microsoft Server (2012 R2/2016)
  • Familiarity with supporting virtual desktops running Linux, Microsoft Windows, and/or MacOS
  • Experience with Scripting/Automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages
  • Experience troubleshooting issues in a growing environment
  • Experience with log reviews, incident analysis, and identification of issue trends
  • Experience with server patch management methodologies
  • Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently
  • Ability to triage and properly classify incidents and prioritize work efforts accordingly
  • Strong oral and written communications skills
  • Track record of working effectively within a team, and support to peers toward improved processes and results
  • Candidate must, at a minimum, meet DoD IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP)