Office Automation Specialist
3 weeks ago
We are seeking a highly skilled Office Automation Specialist to join our team at Citizenship and Immigration Services. As an Office Automation Specialist, you will be responsible for managing data and files in various software applications to retrieve and prepare reports; collaborating and/or supporting in the adjudicative/decision making process; communicating technical information concerning applications with internal and external contacts; analyzing and verifying cases where expedited processing is requested;
The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work independently and as part of a team. You will be responsible for creating and maintaining subject matter files, technical instructions, and operating procedures; identifying incoming applications that require expedited service or requests for fee waivers and channel those through the correct work process; serving as records custodian/liaison by managing case files for reference, and processing/conducting file movement requests;
The salary for this position is approximately $65,000-$85,000 per year, depending on location and experience. This is a full-time position that requires a strong attention to detail and the ability to multitask in a fast-paced environment.
If you are a motivated and analytical individual who is passionate about immigration services, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Managing data and files in various software applications to retrieve and prepare reports.
- Collaborating and/or supporting in the adjudicative/decision making process.
- Communicating technical information concerning applications with internal and external contacts.
- Analyzing and verifying cases where expedited processing is requested.
Requirements
- Bachelor's degree in a related field or equivalent experience.
- At least one (1) year of specialized experience, equivalent to at least the GS-06 level in the federal government.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
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