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Network Operations Director

2 months ago

Lynchburg, Virginia, United States Pacific Life Full time
Network Operations Lead

Pacific Life is seeking a highly skilled Network Operations Lead to oversee the daily operations of our network infrastructure, ensuring its performance, reliability, and security. As a key member of our team, you will be responsible for coordinating activities of network engineers and technicians, developing operational strategies, and collaborating with other departments to support organizational goals.

Key Responsibilities:
  • Oversee the full scope of operations and maintenance of the organization's network infrastructure.
  • Ensure the network operates efficiently and meets organizational needs.
  • Monitor network performance and troubleshoot issues to minimize downtime.
  • Implement network security measures to protect data and resources.
  • Develop and implement network operations policies and procedures.
  • Plan and manage network upgrades and expansions.
  • Ensure compliance with industry standards and regulatory requirements and conduct regular network security audits and assessments.
  • Stay current with emerging technologies and best practices in network management.
  • Establish organization-wide standards for products, platforms, software, hardware, or appliance-based solutions related to network operations.
  • Maintain accurate and up-to-date network documentation, diagrams, and schematics.
  • Prepare and present reports on network performance and incidents.
  • Participate in security incident response efforts by directing first responders to triage an event and performing advanced response actions for escalated events.
Requirements:
  • 5+ years leading a network operations team in an enterprise environment.
  • 10+ years of experience in engineering, implementing, and supporting global networks.
  • Advanced technical skills and experience with the following: Splunk, SolarWinds, ServiceNow, Wireshark, ClearPass, Active Directory, and Group Policy Objects, Windows and Linux operating systems.
  • Strong background in network infrastructure, protocols (OSPF, BGP, EIGRP), and datacenter technologies (Cisco ACI, NDO, VXLAN).
  • Experience leading outsourced and remote teams.
  • Effective communication with the ability to interact with a wide variety of stakeholders and with experience presenting the business side of technical topics to non-technical audiences.
  • One or more of the following certifications: CCNP, CCIE.
  • B.S./MS in Engineering and/or Computer Science or equivalent experience.
What We Offer:
  • Prioritization of your health and wellbeing, including medical, dental, vision, and wellbeing reimbursement account.
  • Generous paid time off options, including paid time off, holiday schedules, and financial planning time off.
  • Paid parental leave as well as an adoption assistance program.
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Pacific Life is an Equal Opportunity/Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.