Order Management Coordinator

3 weeks ago


Houston, Texas, United States Emser Tile Full time
Order Management Coordinator
Emser Tile is seeking a highly skilled Order Management Coordinator to join our Central Services Team in Houston, TX. This role requires strong organizational skills, attention to detail, and the ability to manage multiple business transactions simultaneously.

Key Responsibilities
• Process purchase orders accurately and efficiently
• Communicate order issues and resolve problems promptly
• Source products to support on-time shipment and delivery of orders
• Coordinate transportation and scheduling of delivery at the customer or job site
• Reconciliation of short pays and issuing of credits

Requirements
• Knowledge of ERP ordering systems
• Excellent customer service skills, especially when handling customer escalations
• Strong verbal and written communication skills
• Attention to detail and focus on execution and timely completion of tasks
• Ability to recognize potential issues and quickly resolve prior to resulting in service failures
• Business knowledge relating to the sales cycle, credit, shipping, and customer order management
• Salary: $60,000 - $80,000 per year

About Emser Tile
We are an equal opportunity employer and prohibit discrimination and harassment of any kind. We make employment decisions based on business needs, job requirements, individual qualifications, and merit.

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