Housekeeping Team Member

1 week ago


Airway Heights, Washington, United States Northern Quest Resort & Casino Full time
About Us

At Northern Quest Resort & Casino, we are dedicated to delivering exceptional hospitality and creating unforgettable experiences for our guests. Our team is passionate about making a difference in the lives of those we serve, and we are committed to providing a work environment that fosters growth, respect, and camaraderie.

About the Role

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our housekeeping team. As a Hospitality Ambassador, you will play a vital role in ensuring the cleanliness and comfort of our guest rooms, while also providing exceptional customer service and support to our guests.

Job Description
  • Clean and maintain guest rooms, including changing linens, towels, and amenities, as well as restocking supplies and sanitizing surfaces.
  • Provide exceptional customer service and respond to guest requests and concerns in a timely and professional manner.
  • Work collaboratively with other team members to ensure seamless operations and maintain high standards of cleanliness and organization.
  • Maintain confidentiality and handle sensitive information with discretion.
Requirements
  • High school diploma or equivalent required; prior experience in housekeeping or a related field preferred.
  • Ability to lift up to 75 pounds, stand for long periods, and maneuver cleaning equipment and supplies.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
Benefits
  • Competitive hourly rate: $18-$22 per hour
  • Opportunities for advancement and professional growth within the company
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching
  • Free meals and uniforms provided


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