Customer Service Representative
17 hours ago
About RH
RH is a luxury home furnishings brand that values exceptional service and delivery experiences. We are seeking a skilled Scheduling Associate to represent our brand and provide world-class customer service.
Key Responsibilities
- Act as a point of contact to facilitate an elevated delivery experience for our customers.
- Provide luxury service through exceptional phone and email communication.
- Field inbound and outbound calls to set up home delivery scheduling appointments in a fast-paced environment.
- Collaborate with internal and external partners to resolve customer challenges.
Requirements
- Customer service experience preferred.
- Poise, confidence, and passion to interact with high-end customers.
- Strong technical aptitude and comfort navigating multiple systems.
- Resilient and able to excel under pressure.
Physical Requirements
- Sit and stand for an extended period of time.
About You
We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer.
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