Customer Service Representative
3 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Fast Food Cashier at Sapp Bros. travel centers. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring a positive experience for our guests.
Key Responsibilities:
- Greet every guest with a smile and provide them with fast, high-quality food and exceptional customer service.
- Put away shipments and maintain a clean and organized work environment.
- Attend crew safety meetings and participate in ongoing training to improve your skills and knowledge.
- Identify and resolve bottlenecks in food preparation to increase speed of service and meet customer expectations.
- Take initiative to report any safety, sanitation, or security concerns to management and perform short-term solutions.
- Complete checklists and procedures for cash reporting, inventory control, and scheduling during your shift.
- Seek coaching from others to increase your understanding of restaurant financial controls and perform all duties assigned by your management team.
Requirements:
- Minimum 16 years of age
- Willingness and ability to learn
- Strong team-working skills
- Ability to stand for long periods of time and lift up to 25 pounds
- Ability to provide proper documentation establishing your identity and eligibility to be legally employed in the United States
- Willingness to undergo a criminal background, drug screen, and employment reference check
Benefits:
- Health Insurance
- Vision & Dental Insurance
- Life & Accident Insurance
- Short & Long Term Disability
- 401k plus Company Match
- Employee Referral Program
- Paid Time Off
- Paid Holidays
- On-Demand Pay
- Uniform & Footwear Program
- Employee Assistance Program
- Gym Membership Reimbursement
- Tuition Reimbursement
- Discounts on Gasoline & Diesel - 25 cents off
- Store & Restaurant Discounts
- Career Advancement - We promote from within
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