Customer Service Representative
1 week ago
**About the Role:**
We are seeking a skilled Customer Service Representative to join our team at FASTSIGNS #250601. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
The ideal candidate will have proven experience in customer-facing roles and strong communication skills. You will work closely with our sales and production teams to ensure seamless execution of client projects.
We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience.
Key Responsibilities:
- Provide excellent customer service and support via phone, email, and in-person
- Assist with installation and site visits as needed
- Maintain accurate records of customer interactions using CRM software
- Collaborate with sales and production teams to meet client needs
- Perform other duties as assigned
Requirements:
- 1-2 years of customer-facing experience
- Strong communication and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Familiarity with CRM software and Microsoft Office suite
- High school degree or equivalent preferred
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
- Ongoing training and development opportunities
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