Customer Service Representative

1 week ago


Daphne, Alabama, United States FASTSIGNS #250601 Full time

**About the Role:**

We are seeking a skilled Customer Service Representative to join our team at FASTSIGNS #250601. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

The ideal candidate will have proven experience in customer-facing roles and strong communication skills. You will work closely with our sales and production teams to ensure seamless execution of client projects.

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience.

Key Responsibilities:

  • Provide excellent customer service and support via phone, email, and in-person
  • Assist with installation and site visits as needed
  • Maintain accurate records of customer interactions using CRM software
  • Collaborate with sales and production teams to meet client needs
  • Perform other duties as assigned

Requirements:

  • 1-2 years of customer-facing experience
  • Strong communication and problem-solving skills
  • Ability to multitask and prioritize tasks effectively
  • Familiarity with CRM software and Microsoft Office suite
  • High school degree or equivalent preferred

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Ongoing training and development opportunities


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