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HVAC Operations Manager

2 months ago

Oxford, United States Yellowstone Local Full time
Company Culture

At Yellowstone Local, we pride ourselves on creating a unique workplace where every team member feels valued and connected. Our environment fosters collaboration and support, allowing everyone to thrive as part of a cohesive unit. Our leadership emphasizes nurturing relationships, ensuring that every voice is heard and appreciated. Here, we are more than just employees; we are a family working together towards shared objectives.

Why Choose Us

Collaborative Team Atmosphere:
Experience a vibrant workplace filled with friendly and enthusiastic professionals. Our success is driven by teamwork and mutual respect.

Core Values:
Our operations are built on three essential pillars: Our Company, Our Colleagues, and Our Clients. We recognize the importance of each component and are dedicated to their development and satisfaction.

Outstanding Work Environment:
We are committed to providing the best possible working conditions for our team members. From comprehensive technical training to opportunities for career advancement, we invest in your professional journey.

Extensive Benefits Package:
Enjoy a variety of benefits, including health coverage, paid time off, and job stability. Our dedication to your well-being extends beyond the workplace.

Work-Life Balance:
While the role may be demanding, we prioritize a healthy balance between work and personal life. Your commitment will be rewarded with opportunities to enjoy the lifestyle you desire outside of work.

Compensation

Our total compensation typically ranges from $90K to $130K annually. This includes a base salary complemented by an incentive plan designed to help you reach your compensation goals.

Benefits Include:
- Medical, Dental, and Vision Coverage
- 401(k) with Matching Contributions
- Company Vehicle and Fuel Card
- Ongoing Education Opportunities
- Flexible Work Schedule
- Job Training Programs
- Open Door Policy

Paid Time Off Structure:
- 1 Year: 40 Hours
- 2 Years: 80 Hours
- 3 Years: 100 Hours
- 5 Years: 120 Hours

Key Responsibilities

- Oversee and guide Service, Maintenance, and Installation Technicians.
- Ensure HVAC Apprentices receive comprehensive training.
- Recruit, interview, train, manage, and assess field technicians.
- Conduct ride-alongs with technicians and provide constructive feedback.
- Ensure all repairs and installations adhere to the highest quality standards and obtain necessary permits.
- Communicate and monitor team goals.
- Manage workloads and schedules to optimize efficiency and profitability.
- Effectively dispatch technicians.
- Assist technicians with field-related issues.
- Facilitate weekly team meetings.
- Resolve customer concerns to ensure satisfaction.
- Ensure departmental operations comply with regulations and safety standards.
- Promote a culture of safety within the team.
- Provide management with insights on market trends, revenue opportunities, and customer feedback.
- Manage departmental budget and achieve gross margin targets.
- Meet or exceed company objectives.
- Maximize lead opportunities and retain Club Membership clients.
- Manage inventory, equipment, and service fleet.
- Review and approve new products and services.
- Perform administrative duties related to field technician paperwork, personnel evaluations, and expense reports.
- Fulfill additional responsibilities as assigned by the General Manager or Owner.
- Uphold and teach the company's Code of Ethics, Team Rules, and Team Philosophy.

Our Hiring Process

- Complete a straightforward application.
- A recruiter from Yellowstone Local will contact you for a prescreening call.
- Participate in a Zoom meeting with the Hiring Manager.
- If mutually agreeable, an in-person interview will be scheduled with the Department's Management.
- If we are a good fit for each other, an offer will be extended.

Minimum Qualifications

- High School Diploma
- Valid Driver's License
- Basic computer skills, including proficiency in Microsoft Office Suite
- Excellent oral, written, and interpersonal communication skills
- Knowledge of current code requirements
- Understanding of accounting and finance as it pertains to the industry
- Must be authorized to work in the U.S.

Physical Demands and Work Environment

Physical Requirements:
- Occasional climbing up and down stairs
- Moderate lifting may be required
- Ability to work more than 40 hours per week and up to 12 hours per day

Work Environment:
- Frequent speaking and listening using a headset
- Sitting and using hands/fingers across keyboard or mouse
- Handling various objects
- Long periods working at a computer
- Service center environment with moderate noise levels
- Business casual dress code

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.