Customer Service Representative

7 days ago


Broken Arrow, Oklahoma, United States MRI Full time

At MRI, we are seeking a highly skilled Customer Service Representative to join our team.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. As a Customer Service Representative, you will be responsible for providing top-notch customer service to clients via phone, email, and chat. You will also be tasked with assisting customers with billing inquiries, policy changes, and account updates, as well as escalating complex issues to higher-level representatives or supervisors as needed.

This is a fantastic opportunity for individuals who enjoy working in a dynamic environment and are passionate about delivering exceptional customer experiences.

Key responsibilities include:

  • Responding to customer inquiries in a timely and professional manner
  • Assisting customers with billing inquiries, policy changes, and account updates
  • Escalating complex issues to higher-level representatives or supervisors as needed

We offer a competitive salary of $43,000 per year, along with opportunities for growth and development.



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