Dispatch and Support Specialist

2 weeks ago


Davis, Oklahoma, United States Big Brother's Home Services Full time

Are you a customer-focused individual with excellent communication skills? Do you enjoy working in a fast-paced environment and have experience in customer service, dispatch, or logistics? Big Brothers Home Services in Murray seeks a talented Service Operations Coordinator to join our team

About the Role:

This dual-role position involves providing exceptional customer service while efficiently managing dispatch operations. You will be responsible for communicating with customers, resolving issues, and coordinating services.

Responsibilities:
  • Manage customer interactions and update records in the company database.
  • Collaborate with other departments to address customer needs and improve service delivery.
  • Coordinate and schedule services, deliveries, or appointments based on customer requests and company resources.

The ideal candidate will have excellent communication and interpersonal skills, as well as strong problem-solving abilities with a customer-oriented mindset. Previous experience in a customer service role, preferably in dispatch or logistics, is highly desirable.

Requirements:
  • High school diploma or equivalent.
  • Previous experience in a customer service role, preferably in dispatch or logistics.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work effectively in a fast-paced environment.
Compensation:
  • Competitive salary: $52,000 - $62,000 per year.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
  • Full benefits after 60 days, including health, dental, and vision insurance.


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