Customer Service Team Lead
3 weeks ago
Job Title: Customer Service Team Lead
Company Overview: Goodwill Industries of Northern Wisconsin and Upper Michigan is a non-profit organization that provides employment services and job training to individuals in need.
Salary: The estimated annual salary for this position is $36,000 plus bonuses, based on experience.
Job Description: As a Customer Service Team Lead, you will be responsible for assisting with retail operations in Houghton, MI. This includes:
- Assisting with hiring, training, developing, supervising, evaluating, and scheduling team members
- Ensuring proper handling and processing of donations
- Ordering and maintaining store supplies
- Completing regular reports and inspections
Required Skills and Qualifications: To be successful in this role, you should have:
- A high school diploma or equivalent
- Retail work experience required
- Experience in a management/supervisory retail setting preferred
- Ability to work evenings, weekends, and some holidays
Benefits: Goodwill Industries offers a comprehensive benefit package, including opportunities for advancement and professional growth.
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