Seasonal Retail Sales Lead
4 weeks ago
Squishable is a close-knit team of designers, artists, and pop culture enthusiasts who create unique and adorable plush and lifestyle products. Our mission is to spread joy and happiness through our products and customer experiences.
Job SummaryWe are seeking a highly motivated and customer-focused Seasonal Retail Sales Lead to join our team in our Soho loft in NYC and downtown Washington DC. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and representing the Squishable brand in a positive and professional manner.
Key Responsibilities- Understand organizational objectives and make decisions in partnership with the Store Manager that align with Company priorities and values
- Enforce sales strategies, initiatives, and growth across all categories
- Productivity Management: hold self and sales team accountable for personal sales
- Act as a brand ambassador in the local market/mall to drive brand loyalty and business
- Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate
- Develop both individual and team product knowledge skills-Stay up-to-date on all current Squishable in-store products
- Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empower others and encourage individual growth
- Two plus years of relevant supervisor experience in a high volume, fast-paced, challenging, and creative customer-facing environment
- Passion for people A dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching & developing team members
- Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
- Feedback is a gift Ability to receive and provide constructive feedback and recognition to every team member, to ensure we have an open and transparent culture of high-performance standards
- High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven
- Teams Win Has to be a team player who fosters a collaborative and engaged teamwork environment
- Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
- Proficient with Microsoft Office Suite or related software
- Ability to transport stock as may be required; lifting cartons up to 25 lb
We offer a competitive hourly rate of $15-$17, a dynamic and supportive work environment, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets.
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