Nutrition Services Ambassador

2 weeks ago


Centerville, Ohio, United States Kettering Health Full time
Job Summary

Kettering Health is seeking a skilled Nutrition Services Ambassador to join our team. As a key member of our culinary team, you will play a vital role in delivering exceptional patient care through our room service program.

Responsibilities
  • Deliver patient meal trays and unit supplies while maintaining a high level of customer service.
  • Qualify patients as full Room Service, Assist, or Non-Select and communicate this with the Call Center.
  • Follow HACCP principles and perform other duties as assigned.
  • Manage position paperwork, including tray delivery forms and temperature monitoring forms.
  • Utilize scripting and respond to patients and internal/external customers effectively.
  • Effectively and safely use position equipment and perform cleaning/sanitation procedures.
  • Ensure meal selections are in accordance with patient's diet order to optimize patient experience.
  • Prioritize patient meal delivery and orient patients to the room service ordering process.
Requirements
  • Ability to walk and stand for long periods of time.
  • Ability to push and pull wheeled carts.
  • Ability to read and write English.
  • Ability to communicate effectively.
  • Ability to follow oral and written directions.
  • Ability to tolerate frequent temperature changes.
Preferred Qualifications

High school diploma or GED preferred. Food service or customer service experience preferred.

Work Schedule

M-F: 11am-7:30pm, Sat-Sun: 11am-7:30pm



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