Customer Service Associate
3 days ago
Customer Service Representative Job Description
At Family Dollar, we are seeking a skilled Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and contributing to the overall success of our store.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Greet customers and assist them with the selection of merchandise, ensuring they find what they need.
- Complete cash register transactions accurately and efficiently, handling customer payments and returns.
- Answer questions regarding store policies, merchandise, and services, providing clear and concise information.
- Work collaboratively with other team members to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities.
- Basic math skills and accuracy with handling cash and operating a cash register.
What We Offer:
- A competitive hourly wage and opportunities for advancement.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A comprehensive benefits package, including medical, dental, and vision insurance.
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