IT Application Specialist

3 weeks ago


New York, New York, United States The Custom Group of Companies Full time

At The Custom Group of Companies, we are seeking an IT Application Specialist to provide daily support and troubleshooting for software applications used across the organization. This role involves maintaining and updating monitoring set-up processes using various systems and applications.

Main Responsibilities:

  • Deliver timely and effective support services to ensure minimal disruption to business operations.
  • Maintain up-to-date knowledge of software applications and systems to resolve complex issues efficiently.
  • Collaborate with cross-functional teams to implement process improvements and best practices.
  • Provide training and assistance to end-users on application functionalities and best practices.

Key Requirements:

  • 2+ years of experience in a similar role, preferably in a clinical research environment.
  • Excellent problem-solving skills and ability to work under pressure.
  • Detailed understanding of software applications and system integration.
  • Effective communication and interpersonal skills.

Compensation:

$85,000 - $110,000 per year, depending on experience.



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