Residential Repair Expert

3 weeks ago


Greenville, South Carolina, United States D.R. Horton Full time
We are seeking a highly motivated and detail-oriented individual to fill the position of Customer Service Tech at D.R. Horton, Inc. As a key member of our team, you will be responsible for delivering exceptional customer service by handling warranty requests and resolving issues effectively. Your main objective will be to ensure customer satisfaction by addressing repair issues, processing work orders, performing necessary repairs, scheduling subcontractors, ensuring compliance with standards, certifying warranty work, developing strong relationships with subcontractors and homeowners, and following up with homeowners to resolve concerns in a timely and professional manner. To excel in this role, you should have a high school diploma or equivalent, three or more years of relevant experience, including carpentry work, drywall, texture repair, and painting, a valid driver's license, and proficiency with MS Office and email. Additionally, you should possess excellent communication skills, be able to work independently, and provide a structured approach to completing tasks. This position offers a competitive annual salary of $50,000 - $65,000, based on location and experience, along with a comprehensive benefits package, including medical, vision, and dental insurance, 401(k) plan, employee stock purchase plan, flex spending accounts, life insurance, vacation time, sick leave, and company holidays.

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