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Retail Sales Representative, UGG

2 months ago


Wrentham, Massachusetts, United States Deckers Brands Full time

About UGG

UGG, a division of Deckers Brands, is committed to delivering exceptional experiences for our customers and team members through our passion for the brand.

We strive to embody the UGG brand in every interaction, setting new benchmarks in the industry by fulfilling the desires of our customers.

Position: Sales Associate

We are looking for Sales Associates who will be essential to the success of our retail locations by providing outstanding customer service.

As a Sales Associate, your duties will include:

  • Understanding customer preferences and suggesting suitable products
  • Articulating UGG's sustainability efforts and ethical practices
  • Collaborating with a vibrant team to meet business objectives

Primary Responsibilities:

  • Crafting personalized shopping experiences for customers
  • Welcoming customers with courtesy and efficiency
  • Delivering precise product information and responding to inquiries
  • Managing transactions at the cash register and overseeing inventory
  • Upholding brand standards and adhering to the dress code
  • Ensuring cleanliness and organization of store areas

Essential Skills:

  • Delivering exceptional customer service
  • Communicating effectively with customers and colleagues
  • Contributing to team objectives and collaborative problem-solving

Required Qualifications:

  • Minimum of two years in retail experience
  • High School Diploma or equivalent
  • Strong communication abilities

As a Sales Associate at UGG, you will thrive in a supportive and inclusive environment that values individuality and personal development.