Operations Leader

3 weeks ago


Buffalo, New York, United States Surge New York LLC Full time

Estimated salary: $100,000 - $160,000 per year.

About the Opportunity

Surge New York LLC is seeking an Operations Leader to join our team. As a key member of our management team, you will be responsible for leading our branch office in profitable operations and implementing business development programs to maximize billable hours and sales growth.

Main Responsibilities:

  • Implement and monitor quality standards for all services rendered to ensure exceptional customer satisfaction.
  • Develop and execute a detailed marketing program to increase market share and operating profits.
  • Direct and manage customer development activities, including face-to-face customer contact to create and develop good business relationships with existing and inactive customers.
  • Manage temporary employees to ensure efficient use of resources.

Requirements:

  • Bachelor's degree or equivalency in work experience and education required.
  • Previous experience in sales, human resources, or a service industry required.
  • Strong leadership and management skills.
  • Ability to motivate and inspire teams to achieve high performance.
  • Excellent communication and interpersonal skills.


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