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Staff Development and Retention Specialist

2 months ago

Terrell, United States Texas Department of Aging & Disability Services Full time
Job Summary:

We are seeking a highly skilled and experienced Staff Development and Retention Specialist to join our team at the Texas Department of Aging & Disability Services. As a key member of our staff, you will be responsible for designing and implementing a robust onboarding and competency development process for all newly hired staff at the State Hospitals.

Key Responsibilities:
  • Develop and implement a comprehensive onboarding program that includes training, coaching, and mentoring for new staff.
  • Collaborate with local supervisors, Competency and Training Development (CTD) staff, and State Hospitals Central Administration leadership to design and implement a competency-based on-the-job training (OJT) program for staff.
  • Ensure all newly hired staff are familiar with the complete operation of the hospital, layout of the physical location, and are provided an introduction of key leadership within the hospital.
  • Conduct and/or oversee a competency-based OJT program for staff, with an emphasis on Psychiatric Nursing Assistants (PNAs).
  • Coordinate and collaborate with designated staff members to conduct surveys related to employee satisfaction of new hire training, OJT, supervisor engagement, and other aspects of the facility onboarding process.
  • Evaluate the effectiveness of learning and PNA competency by testing/demonstrating skills and/or knowledge of PNAs, answering questions, addressing concerns about the job, and inviting feedback on the learning methods used during OJT to improve the program's effectiveness.
  • Compile and complete required documentation to establish progress reports for current PNAs in OJT and within first twelve months of employment.
  • Work with State Hospital leadership to improve overall satisfaction and retention of all staff. Provides recommendations to State Hospital leadership based upon survey results and interactions with staff.
  • Build employee networks and engagement committees. Serves on assigned committees and attends management team meetings.
Requirements:
  • Knowledge of the roles and responsibilities of all staff at the State Hospital, with advanced knowledge of the essential job duties of the Psychiatric Nursing Assistant (PNA).
  • Knowledge of training procedures/techniques effective with adult learners, or ability to quickly gain this knowledge.
  • Excellent interpersonal and communication skills (both oral and written) with people with diverse backgrounds at all levels of the organization.
  • Skill in training and coaching others to perform job duties.
  • Skill in communicating rules to others.
  • Skill in defusing potentially difficult situations.
  • Skill in monitoring and assessing situations and determining appropriate response.
  • Skill in continuous process improvement.
Working Conditions:

Work hours are normally day or evening shifts with variable responsibility for night shift activities, depending upon the training and coaching needs of staff.

Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.