Seasonal Sales Associate

4 weeks ago


Studio City, California, United States Deckers Brands Full time
About the Role

As a Seasonal Sales Associate at Deckers Brands, you will be an integral part of our HOKA team, creating personalized shopping experiences for our customers that drive brand loyalty. You will understand the importance of our Service Training Program and greet customers promptly and courteously as they enter the store. You will ensure that all customer questions are addressed accurately and responded to before they leave. You will provide exceptional service from start to finish, including effectively communicating our return policy. You will maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions, including adhering to a dress code. You will provide exceptional customer service to both our in-store customers and those who call on the phone.

Key Responsibilities

As a Sales Associate, you will operate as part of a dynamic team and cooperate to achieve business goals. You will know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and available for customers and merchandize product in accordance with Visual Merchandising standards. You will maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You will practice safety-consciousness and respond to theft in accordance with our policies. As a Sales Associate, you will understand that you are an integral part of a team; you will report to work on time and notify your Store Manager in advance if you will be late or absent.

Requirements

To be successful in this role, you will need to have two (2) years of retail store experience, a High School Diploma, and excellent verbal and written communication skills. You will also need to be a highly motivated team player and self-starter, with flexibility of schedule and hours to meet the needs of the business. You will be proficient in Microsoft Office suite of tools and applications and have a valid driver's license. As part of our HOKA Family, you will belong to more than a performance lifestyle company, and we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission.

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