Support Broker

We are seeking a highly motivated and detail-oriented Support Broker to join our team at Public Partnerships LLC. As a Support Broker, you will work with Medicaid members who participate in self-direction programs, providing education and support to help them manage their care and services.

• Visit participants in their homes to provide information and education on self-direction and care management
• Evaluate home environments and identify safety concerns, working to resolve them through our mandated escalations process
• Assist participants in creating and managing their care plans, ensuring they have the support and resources they need
• Collaborate with healthcare providers and other stakeholders to ensure seamless care coordination
• Utilize Microsoft Office and CRM tools to manage caseloads and document interactions

• BA or BS degree in social work, case management, or related field
• 1 year experience working with vulnerable populations in their homes
• Strong working knowledge of Microsoft Office and CRM tools
• Familiarity with electronic medical records and self-direction principles
• Valid driver's license and reliable automobile

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

We are an equal opportunity employer committed to diversity and inclusion. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.