Nurse Supervisor for Endocrinology Department

6 days ago


New Berlin, Wisconsin, United States Albany Medical Center Full time
Job Summary

We are seeking a skilled and experienced RN Nurse Supervisor to join our Endocrinology Department at Albany Medical Center. This role offers an exciting opportunity to lead a team of clinical staff, oversee day-to-day operations, and ensure high-quality patient care.

**Key Responsibilities:**

• Coordinate clinical activities and staff management to maintain a smooth operation of the practice

• Collaborate with physicians and administrative staff to provide continuity of care and access care in the clinical care setting

• Ensure regulatory compliance, provide education to staff, patients, and families, and act as a liaison between clinical and administrative staff

• Maintain an efficient, cohesive, and productive work team within the Department and help the practice achieve the institutional mission of high-quality provision of care for patients

**Essential Functions:**

• Patient Satisfaction:

• Assess patient feedback and act as a liaison to ensure patient satisfaction while protecting the welfare of the Division, Department, Practice, and Institution

• Investigate and address patient complaints with support of Practice Coordinator and Nurse Manager

• Train and monitor staff on proper policies and clinical management to ensure the highest level of patient satisfaction and quality of care possible

• Monitor site workflow to ensure optimal efficiency and make appropriate adjustments or provide support/training when necessary

• Operations:

• Collects and manages clinical-related stoplight reports and addresses clinical issues within the division

• Monitors staff performance through consistent measurement, recommends opportunities for improvement, initiates training, and/or corrective actions, focuses on improving staff abilities

• Directly supervises all clinical support staff by being physically present intermittently at the site during business hours and reachable to address staff questions or emergencies after hours and on weekends

• Coordinates daily workflow of clinical staff, delegates daily tasks to appropriate clinical staff, and ensures completion of these tasks

• Administrative Liaison:

• Provides proactive administrative and staff support in a patient-centered environment

• Functions as an administrative liaison to internal and external customers

• Advocates for patients, families, and staff

• Consultation:

• Functions as a resource to staff for solving complex clinical problems

• Maintains up-to-date knowledge regarding legal aspects of nursing policies and procedures and regulations governing the organization, and shares knowledge openly

• Human Resources:

• In close cooperation with the Practice Manager, develops a superior clinical workforce by interviewing, hiring, and training staff to maintain and expand their skill sets

• Monitors licensure or certifications for clinical staff and completes CPR tracking

• Manages payroll and benefits for clinical staff

• Salary and Benefits:

This is a rewarding career opportunity with a competitive salary range of $85,000 - $107,343 per year, depending on experience.

In addition to a challenging and fulfilling role, we offer a comprehensive benefits package that includes medical, dental, vision, and retirement savings plans. Our commitment to employee well-being extends to paid time off, flexible scheduling, and professional development opportunities.

If you're a motivated and dedicated healthcare professional looking to advance your career, apply now to become part of our team

**About Albany Medical Center:**

Albany Medical Center is a leading academic medical center located in the heart of New York's Capital Region. We are proud to be a teaching hospital affiliated with Albany Medical College, one of the nation's oldest and most respected medical schools. Our mission is to deliver exceptional patient care, educate the next generation of healthcare professionals, and drive innovative research and discovery.
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