Audit and Guest Services Specialist

3 weeks ago


Springfield, Virginia, United States Island Hospitality Management Full time
Job Description:

We are seeking an Audit and Guest Services Specialist to join our team at Island Hospitality Management. This role involves managing all aspects of front desk operations, auditing transactions, and providing exceptional guest service.

This position requires a strong professional presence, excellent communication skills, and the ability to work in a fast-paced environment with flexibility in scheduling availability.

Responsibilities:
  • Manage front desk operations, including check-in, check-out, and payment processing
  • Audit transactions to ensure accuracy and compliance
  • Prepare necessary reports for the management team
  • Provide exceptional guest service, responding to queries and resolving issues promptly
Requirements:
  • Highly motivated team player with strong initiative and desire for achievement
  • Excellent problem-solving skills, including anticipating, preventing, identifying, and solving problems as necessary
  • Ability to work alone and thrive in stressful situations
  • Strong communication and interpersonal skills
  • Flexibility in scheduling availability

The estimated salary for this position is $50,000 - $65,000 per year, depending on experience and qualifications.



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