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Leasing Manager

1 month ago

Coral Gables, Florida, United States Jones Lang LaSalle IP, Inc. Full time
Job Summary: We are seeking a highly skilled Leasing Manager to join our team at Jones Lang LaSalle IP, Inc. The successful candidate will be responsible for overseeing the leasing operations for multi-family properties, ensuring maximum occupancy rates and rental rates while adhering to company policies and relevant laws. Key Responsibilities: * Manage a team of leasing specialists to achieve property leasing and occupancy goals * Ensure all leasing activities are carried out in a manner that maximizes occupancy rates and rental rates * Uphold JLL's customer service standards for residents, clients, and fellow associates * Provide exceptional service to residents, ensure client satisfaction, and foster positive relationships with colleagues * Oversee the rental process from start to finish, including responding to phone and email inquiries, converting calls to onsite appointments, and processing rental applications * Oversee the move-in process, including arranging for new residents to sign leases and providing move-in information * Respond to resident inquiries and concerns promptly, documenting and communicating work order requests to service associates * Assist with other resident-related functions, including move-out notices, transfers, work orders, and concern/complaint processing Requirements: * High school diploma or equivalent required, bachelor's degree preferred * Two to three years of sales and/or customer relations' experience * Experience in supervisory role and managing staff * Financial acumen/experience writing and maintaining budgets * Proficient in property management software (Yardi, RealPage) or other similar property management software * Excellent customer service skills while maintaining the highest standards of professionalism * Strong grasp of modern technology and the ability to utilize same in day-to-day job activities * Computer literate, including Microsoft Office Suite and internet navigation skills * General office and sales skills * Excellent oral and written communication skills; strong attention to detail * Work independently and within a team to build relationships and interact effectively with business partners What's in it for you: * Join an industry leader and shape the future of commercial real estate * Deep investment in cutting-edge technology to power your work * Comprehensive and competitive benefits plan * A supportive, caring, and diverse work environment designed for your growth and well-being * A platform to make a meaningful impact on the community and the environment through our sustainability initiatives Location: On-site - Coral Gables, FL Personalized benefits that support personal well-being and growth: * 401(k) plan with matching company contributions * Comprehensive Medical, Dental & Vision Care * Paid parental leave at 100% of salary * Paid Time Off and Company Holidays JLL Privacy Notice: Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.