Front Desk Customer Service Representative

1 week ago


Ludington, United States Best Western Lakewinds Full time
Job Summary

We are seeking a part-time Front Desk Associate to join our team at the Best Western Lakewinds in Ludington, MI. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Answering and directing phone calls and guest inquiries
  • Checking-in and checking-out guests
  • Maintaining accurate records of guest stays
  • Responding to guest complaints and resolving issues in a timely manner
Requirements
  • 18+ years old
  • Punctual and reliable
  • Friendly and motivated
  • Able to work nights and weekends
Estimated Salary

$12-$15 per hour, based on location and experience


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