Hardware Store Associate
2 weeks ago
**Key Responsibilities**
The Sales and Service Specialist will be responsible for:
- Providing positive representation of the store and ensuring a welcoming atmosphere for customers.
- Assisting customers in solving problems and answering questions about products.
- Greeting customers entering and throughout the store, thanking them when finished, and when they are leaving the store.
- Ensuring all calls and pages are answered promptly, courteously, and effectively.
- Handling customer complaints and working to resolve issues with the customer's best interest taken into consideration.
**Requirements**
To succeed in this role, you must have:
- High school or GED equivalent required; degree preferred.
- Previous retail experience is essential.
- Small engine repair experience, including chainsaws, pole-saws, hedge-trimmers, grass trimmers, lawnmowers, pruners, snowblowers, and leaf-blowers.
- A willingness and ability to complete Stihl branded certification training.
**Estimated Salary Range**
$45,000 - $60,000 per year, depending on experience.
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