Hardware Store Associate

2 weeks ago


Wakefield, United States Ace Hardware Full time

**Key Responsibilities**

The Sales and Service Specialist will be responsible for:

  • Providing positive representation of the store and ensuring a welcoming atmosphere for customers.
  • Assisting customers in solving problems and answering questions about products.
  • Greeting customers entering and throughout the store, thanking them when finished, and when they are leaving the store.
  • Ensuring all calls and pages are answered promptly, courteously, and effectively.
  • Handling customer complaints and working to resolve issues with the customer's best interest taken into consideration.

**Requirements**

To succeed in this role, you must have:

  • High school or GED equivalent required; degree preferred.
  • Previous retail experience is essential.
  • Small engine repair experience, including chainsaws, pole-saws, hedge-trimmers, grass trimmers, lawnmowers, pruners, snowblowers, and leaf-blowers.
  • A willingness and ability to complete Stihl branded certification training.

**Estimated Salary Range**

$45,000 - $60,000 per year, depending on experience.

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