Salesforce Technical Architect
2 weeks ago
We are seeking a highly skilled Salesforce Technical Architect to join our team in the Consumer Goods and Retail Execution industry. As a key member of our team, you will be responsible for developing upfront CRM strategy and design for Consumer Goods clients during the planning phase, leading to large-scale CG Cloud RE/TPM implementations.
Key Responsibilities:
- Develop upfront CRM strategy and design for Consumer Goods clients during the planning phase
- Responsible for delivering E2E solution architecture and blueprint working with senior client IT executives enabling business outcomes and driving value
- Drive roadmap conversations with clients, providing recommendations on implementation timeline and sequencing of capabilities
- Be subject matter expert in either Consumer Goods RE (Retail Execution) or TPM (Trade Promotion Management), with deep understanding of CG Advanced data model, offline mobile architecture, off-platform processing, KPI/Smart UI development
- Lead technical discussions with client architects on complex topics like Integration Architecture, Data Architecture, Single Sign-on, Security, Encryption, Mobility, etc.
- Identify solutions for complex requirements across topics like integration, data, and non-standard CG Cloud capabilities
- Document technical architecture and designs for development teams to execute
- Ensure successful delivery of Salesforce.com engagements
- Support business and functional requirements definition and prioritization/scoping of requirements
- Maintain and coordinate communication with the customer throughout each project
- Disseminate best practices on solution positioning and delivery
- Support pre-sales activities, inclusive of participating in sales calls and proposal development
- Mentor junior team members in requirement analysis, fit/gap assessment, design standards, and Salesforce.com best practices
Requirements:
- Minimum of 2 years of experience in Consumer Goods technology architecture and delivery of CG cloud engagements
- Minimum of 5 years of experience with Salesforce.com is required
- Bachelor's degree or equivalent (minimum 12 years) work experience
- A Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years' work experience)
Bonus Points:
- Experience in Consumer Goods Cloud (RE, TPM, or both)
- Experience with Salesforce Sales, Service, Field Service Lightning, and Communities Cloud preferred
- Salesforce Consumer Goods AP, System, or Application Architect certifications preferred
- Exceptional communication and presentation skills
- Customer-oriented and great at building client relationships
- Desire to work in a dynamic work environment and be creative within a team
- Proven ability to build, manage, and foster a team-oriented environment
- Proven ability to work creatively and analytically in a problem-solving environment
- Desire to work in an information systems environment
- Excellent communication (written and oral) and interpersonal skills
- Excellent leadership and management skills
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