Retail Merchandising Support Associate

3 weeks ago


TX United States Macy's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Merchandising Support Associate. As a key member of our sales floor team, you will be responsible for creating exceptional customer experiences and driving sales growth through effective merchandise presentation and customer engagement.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain a strong knowledge of our products, including features, benefits, and pricing.
  • Effectively merchandise and maintain a visually appealing store environment, including arranging and maintaining product displays and ensuring accurate pricing and signage.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive work environment.
  • Participate in pre-selling and sales-boosting events, and utilize point of sale technology to drive sales and fulfill customer orders.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
  • Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and work various shifts, including nights, weekends, and holidays.
  • Strong product knowledge and ability to provide expert guidance to customers based on their wants, features, and choices.
  • Ability to lift and move items weighing up to 50 pounds, and stand for prolonged periods.
What We Offer
  • A competitive salary and benefits package, including 401k, medical, vision, and dental insurance options.
  • Performance-based incentives and annual merit review.
  • Merchandise discounts and opportunities for career growth and development.
  • A fun and inclusive work environment, with a focus on diversity, inclusion, and respect.


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