Service Delivery Expert

2 weeks ago


Bloomington, United States NCR Voyix Full time
Unlock Your Potential as a Field Service Expert

NCR Voyix is seeking highly skilled Field Service Technicians to join our dynamic team. As a key member of our Field Services Team, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our solutions.

About the Role

This is a fantastic opportunity for individuals who enjoy working with technology and are passionate about providing top-notch support to our customers. As a Field Service Technician, you will be responsible for performing customer installations, maintenance, and service calls in a timely and effective manner.

Key Responsibilities
  • Install, maintain, and repair electromechanical equipment such as self-checkout systems within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls to ensure optimal performance.
  • Utilize your technical skills to troubleshoot and resolve complex issues efficiently.
What We Offer

In addition to a competitive salary, we provide a comprehensive benefits package, including:

  • 7 paid holidays and 6 paid floating holidays.
  • Paid vacation – up to 80 hours your first year.
  • 401K savings and retirement plan.
  • Company-provided business use only vehicle.
  • Medical insurance available immediately.
Requirements

To qualify for this exciting opportunity, you must possess:

  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • At least 18 years of age.
  • A valid driver's license and driving record that satisfies NCR fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
Preferred Qualifications

We welcome candidates with:

  • Familiarity with large servers, mainframe computers, and imaging software.
  • A+ Certification, CompTIA, N+ Certification.
  • One or more years of related experience.
Salary Information

The estimated annual salary for this position is $60,000 - $80,000, depending on location and experience levels. Overtime is available at time and a half.



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