Hotel Receptionist

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Davidson Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.

Key Responsibilities:

• Guest Check-In/Check-Out: Efficiently handle guest check-in and check-out procedures, ensuring accuracy and attention to detail.
• Guest Services: Provide information about hotel facilities, services, and local attractions to guests.
• Problem Resolution: Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
• Front Desk Operations: Maintain the cleanliness and organization of the front desk area and assist in administrative tasks as needed.
• Communication: Possess excellent communication skills and be able to effectively communicate with guests, colleagues, and management.

Requirements:

• Education: High school diploma or equivalent required.
• Experience: Prior cash handling experience necessary.
• Skills: Exceptional communication skills, very good computer skills, and ability to work flexible hours including weekends and holidays.
• Personal Qualities: Strong problem-solving skills, ability to multitask, and a positive attitude.

Why Work with Us:

Davidson Hotels & Resorts is a leading hospitality management company that offers a unique entrepreneurial management style and owners' mentality. We provide a dynamic and rewarding work environment that values professional growth and development.