Revenue Cycle Operations Associate

6 days ago


ValdeReuil, Normandie, United States Novant Health Full time

About the Role:

We are seeking a highly motivated Revenue Cycle Operations Associate to join our team at Novant Health. As a key member of our revenue cycle team, you will be responsible for delivering exceptional customer service and ensuring seamless interactions with patients, families, and healthcare providers.

Responsibilities:

  • Answer and respond to customer inquiries in a timely and professional manner
  • Maintain accurate records and documentation
  • Collaborate with cross-functional teams to resolve issues and improve processes
  • Stay up-to-date on industry developments and best practices

Requirements:

  • High school diploma or equivalent required; two years of experience in patient/customer service preferred
  • Excellent analytical and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in MS Office and Epic systems a plus

Compensation: $45,000 - $55,000 per year, depending on experience.



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